Big Questions? Good. We like questions.
General
What do you actually do?
We build you a step-by-step plan tailored to your relationship. What to say, where to go, who to contact, and how to pull it off.
Is this going to be complicated?
No. The questionnaire takes 10–40 minutes depending on the plan type, and we walk you through every step after that.
What if I mess something up?
Every plan includes backup options, so you're never stuck.
Will this feel scripted or forced?
Our plans help you express what you already feel. Everything is built around your relationship, so it should feel like you on your best day, not like someone else.
Where do I need to be located?
Anywhere in the world. Every plan is fully customizable to your city, your situation, and your relationship.
Will my partner find out?
Not from us. We recommend using a personal email, and we never share your questionnaire details.
How can I contact you?
Reach out via questions@bigmomentscompany.com. We typically respond within one business day.
The Birthday Plan
What is The Birthday Plan?
A personalized plan so you can show up and make their day feel made for them, built from a brief questionnaire.
What's included in my birthday plan?
A full shape for the day: morning, afternoon, evening, and how to end the night. Plus activity and dinner ideas, gift suggestions, timing, the small personal touches, and backup options.
How much money do I need?
The plan itself is $29. What you spend on the day is up to you, and even $0 can be special. Great days come from thought, not price tags.
How long does the questionnaire take?
About 12–25 minutes.
Do I still need to get them a gift?
A gift is a nice bonus, but it's maybe 20% of a great birthday. The other 80% is a day that feels built for them.
What if they say they "don't want anything"?
That usually means they want something thoughtful and low-key that lands without overwhelming them. We plan for exactly that.
Can you plan a surprise, a night out, or a low-key day in?
All three. Tell us the vibe, whether that's a surprise, a big night out, a cozy day in, or a mix, and we'll build around it.
What if the birthday is coming up fast?
Plans are typically delivered within 3 days, and we'll shape everything around how much runway you have.
Date Night
What exactly is a Date Night plan?
Three complete, personalized date itineraries built around your relationship. Not generic ideas, real plans.
How long does the questionnaire take?
10–15 minutes. It's the reason your dates feel like you two instead of a listicle, so pour a drink and enjoy it.
Is this just for going out, or can you plan a night in?
Both. Some of the best date nights happen at home, especially if you have kids, if schedules are tight, or if you two are in more of a cozy mood.
What if we're on a tight budget?
Great dates don't require big budgets. They require imagination. Some of our favorite plans cost exactly $0, and we'll never build you a night you can't afford.
We have kids. Does that change things?
Yes, and we account for it. Plans work with or without a sitter.
Do I have to use all three dates?
Nope. Use one, use all three, save them for different occasions.
How long does it take to get my plan?
You'll receive your plan within 72 hours of completing the questionnaire.
What if they don't like what you planned?
Every plan includes a backup option specifically for this.
Is this a subscription?
Yes. Date Night is a monthly membership: three fresh dates every month, plus keepsake scrapbooks of the nights you keep. Basic is $8 a month and Premium is $16, with founding-member pricing locked for life. Birthdays and proposals stay one-time purchases.
The Big Q
What is the Big Q?
It's the big question… It sounds like it's time to ask the person you love to marry you.
I'm on a tight budget. Should I wait?
No. Your plan is built around your situation. We can make anything from $0 to $100,000 work.
Where do I need to be located to pop the Big Q?
We support proposals all around the world, with customization for any location or itinerary.
How long does the questionnaire take?
About 20–40 minutes. Give yourself 30 and a quiet room.
What's included in my proposal plan?
Personalized recommendations for timing, location, what to say, ring-presentation tips, and a day-of checklist.
What if I already have a ring?
Perfect, you're ahead of the game. Our focus is the proposal experience, not selling you a ring.
What if I don't have a ring yet?
Your plan can include timeline tips for ring shopping, or ideas for proposing without a ring if that's more your style.
What's the Prep Session?
For $199 you get your full proposal plan plus a private 40-minute call where we pressure-test your plan, script, timing, and backups.
What's your refund policy?
Because every plan is custom-built for you, we don't offer refunds once your plan has been delivered.